Account Director

About the Company

Hupo is one of the fastest-growing enterprise AI startups in APAC, helping banks, insurers, and financial institutions coach and upskill frontline teams at scale through real-time AI.

Backed by Meta, Collaborative Fund, Strong Ventures, January Capital, and Goodwater Capital, we're building the future of AI-powered sales enablement and frontline performance.

If you thrive in high-ownership, high-performance environments and want to do career-defining work fast — you'll fit right in.

About the Role

Title: Account Director — Enterprise BFSI

Team: Sales / Account Management

Type: Full-time

Location: Singapore / Hong Kong

Focus: Enterprise account growth, strategic expansion, and executive stakeholder management across BFSI

Responsibilities

• Own and grow strategic enterprise BFSI accounts across Asia
• Drive account expansion, upsells, renewals, and strong net revenue retention across your portfolio
• Build trusted relationships with senior stakeholders across Sales, Distribution, and others
• Act as a strategic advisor to clients, aligning Hupo's AI solutions with long-term business objectives
• Lead complex, multi-stakeholder enterprise engagements from pilot through regional rollout
• Identify expansion opportunities and develop strategic account growth plans
• Partner cross-functionally with Product, Engineering, and Customer Success teams to deliver successful enterprise deployments
• Influence product strategy and regional go-to-market direction through customer insights and market feedback
• Represent Hupo at executive meetings, client engagements, and industry events across the region

Requires Skills

• 5–10 years of experience in enterprise sales, account management, consulting, or strategic client-facing roles
• Strong track record managing and growing complex enterprise accounts
• Experience working with BFSI, regulated industries, or enterprise technology environments
• Excellent stakeholder management and executive communication skills
• Strong commercial instincts and ability to navigate ambiguity in fast-paced environments
• Comfortable operating in a high-growth startup environment with high ownership and autonomy
• Based in Singapore or Hong Kong

Nice to Have Skills

• Experience selling or managing SaaS, AI, enterprise software, or transformation solutions
• Familiarity with insurance, banking, wealth management, or financial distribution models
• Experience managing regional or multi-market enterprise accounts
• Existing relationships across insurers, banks, or financial institutions in Asia
• Additional regional language capabilities (Mandarin, Cantonese, Bahasa, Vietnamese, Japanese, etc.)