1 Year Contract: Admin, Order Fulfillment (Bendemeer) HKH

Primary Responsibilities

1. Order Processing (Primary Function)

• Prepare and prioritize customer orders to ensure a continuous and balanced workflow for the Order Processing team.
• Process customer orders accurately and efficiently in accordance with established procedures and service level agreements (SLAs).
• Verify order information including product availability, pricing, customer details and shipping requirements prior to processing.
• Monitor order queues and coordinate with Logistics to maintain smooth order flow throughout the day.
• Update order status accurately within the Order Management System.
• Identify and resolve routine order discrepancies, escalating complex issues where necessary.
• Coordinate closely with Customer Service, Warehouse and Logistics to ensure timely order fulfilment.
• Support inventory reconciliation and order verification activities where required.
• Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency.

2. Logistics & Warehouse Support (Secondary Function)

• Prepare, pack and organise completed orders for dispatch.
• Coordinate with external delivery providers and act as the point of contact for delivery-related matters.
• Ensure special delivery requests and urgent deliveries are fulfilled accordingly.
• Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required.

Requirements

• Min N / O / NITEC/ Diploma in any courses
• Min 2 to 3 years of order fulfillment experience

Up to $3.5K (With 1 mth completion bonus)
Medical MNC

Interested candidates, please forward your resume to [Confidential Information]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)