Key Responsibilities
- Support the Motor and Foreign Worker Medical Insurance portfolios by managing daily quotation requests and conducting monthly renewal reviews in a timely and accurate manner.
- Assess, underwrite, and service risks in accordance with the Underwriting Guide, applicable Code of Practice, and internal compliance requirements.
- Manage the end-to-end monthly renewal review process, including detailed evaluation of each policy or account, ensuring all assigned renewals are completed within stipulated turnaround times and service standards.
- Build and maintain strong working relationships with assigned scheme partners, intermediaries, and internal stakeholders, while delivering a high standard of service and professionalism.
- Investigate and resolve discrepancies relating to declare No Claim Discount (NCD) and claims experience, including appropriate follow-up with relevant parties.
- Support product review initiatives and assist in the implementation of approved changes, including system enhancements, brochure updates, policy wording revisions, and rollout to business partners.
- Collaborate closely with the Head of Department and/or Manager to support divisional objectives, including top-line growth and bottom-line profitability.
- Undertake any other ad hoc duties and responsibilities as assigned by management.
EDUCATION / PROFESSIONAL QUALIFICATION
- Diploma holder in any discipline or equivalent
EXPERIENCE & ANY SPECIFIC SKILLS SET REQUIRED
- Minimum 1 years of experience in relevant industry
