Level 1 IT troubleshooting, Audit and governance, IT provisioning, Data progress tracking, IT configuration changes, Service standards tracking, Dashboard reporting, IT induction

Microsoft 365, computer hardware, Windows, general IT troubleshooting

Erp, M365, JIRA, Itil, Scripting, Microsoft Planner, Pos, Teams, L2 IT support, Sharepoint

Microsoft Office 365, Microsoft Power Bi, Ms Office, Microsoft SQL DB, Troubleshooting, backup software, basic networking concepts

Windows OS, Ipv4, Cisco Firewall, Dns, Sql, DHCP, Microsoft 365, Excel, Python, Trend Micro Worry-Free Business Security, Wi-Fi configuration, Odoo ERP, ip networking

network infrastructure, Cloud Services, automation, software setup, user account administration, IT systems support, network server troubleshooting, cybersecurity hygiene

desktop computers , Antivirus Server, Printers, Network Printers, Computer Hardware, Laptops, Network Troubleshooting, First Line Technical Support, Microsoft Teams, Email Accounts, Analytical and Problem-Solving Skills, Computer Science, Multitasking, Office Applications, Technical Support, support of IT systems

Microsoft 365, computer hardware, Endpoint Security, Networking, Windows operating systems, technical support, antivirus protection, Microsoft Office Applications

Integrations, Networks, Excel, data reporting, IT systems