IT SUPPORT EXECUTIVE

JOB DESCRIPTION:

To assist IT & Project Manager on daily IT operations and requests from users as well as implementation of IT projects within the organization.

RESPONSIBILITIES:

. Manage Desktop/Laptop/Mobile Devices applications and hardware support to users

. Perform daily backup jobs, restoration of backup data and monitoring of SQL scheduled jobs

. Manage and coordinate with vendors and service providers

. Maintain accurate Asset Management records

. Prepare BI reports & analyse data for Management

. Ability to multi-task,prioritize workload and adapt to continuously changing procedures and processes.

. Any other ad-hoc duties assigned

REQUIREMENTS:

. Degree/Diploma in Computer Engineering / Information Technology or equivalent

. Ability to analyse, diagnose and resolve issues

. At least 2 years in IT support and administration

. Experience in Window Desktop & Server O/S, anti-virus and backup software

. Proficient in MS Office, Microsoft Power BI, Microsoft SQL DB

. Familiar with Microsoft Office 365, basic networking concepts and troubleshooting

. Good team player with good communication skills