desktop engineering, change management, Service Level Management, System Administration, presales processes, Troubleshooting, client platform technologies

Servicenow, Gpo, Intune, Linux Os, Mac Os, M365 Outlook, Active Directory, One Drive, MS Teams, MDM, Sharepoint, Mam, Microsoft Office Applications

Endpoint Security, change management, Patch Management, Windows, Microsoft Intune, Microsoft 365, SCCM, software and OS deployment, Microsoft Entra ID, Active Directory, Troubleshooting, vulnerability remediation

Microsoft Endpoint Configuration Manager (SCCM), Endpoint Security, Patch Management, Microsoft Intune, Microsoft 365, Microsoft Entra ID, endpoint management platforms, Software Deployment, Active Directory, change management processes, Microsoft Windows, endpoint protection technologies, Troubleshooting, OS deployment, device compliance solutions, vulnerability remediation, device encryption

Software Applications, computer hardware, Switches, Routers, Linux, Macos, Operating Systems, Windows, networking fundamentals, IP addresses, Troubleshooting

software testing, technical support, Troubleshooting, folder management

system imaging , Windows Administration, Hardware Troubleshooting, Networking Basics, Remote Support, Active Directory, Software Deployment, Virtualization Technologies, Security Protocols, Scripting Skills

Iso 27001, Hardware And Software Installation, Windows, Microsoft 365, Hardware Troubleshooting, Linux, Macos, Peripherals, system and data security, Microsoft Entra ID, Active Directory, Ethernet and IP configuration troubleshooting, Electrical Systems, networking fundamentals, computer components

Configuration, Testing, Install and configure personal computers, System checks, Patching, Maintenance, Technical Support Services, Troubleshooting

Microsoft 365, Basic Networking, Outlook, Windows Troubleshooting, desktop support, OneDrive, Teams, VPN connectivity