Operating Systems, Networking, Dns, Windows, DHCP, Microsoft 365, computer hardware, Vpn, Comptia A+, Macos, Tcp/ip, Network+, Wi-Fi, Active Directory, troubleshooting techniques

Servers, computer hardware, Networking, Ip Addressing, Linux Administration

It Technical Support, Pc Configuration, desktop support, system onboarding, coordinating escalations, Network Integration, tracking issues, managing technical support tickets

Microsoft 365, Slack, Exchange, Vpn Configuration, OneDrive, Microsoft 365 Defender, Sharepoint, Tailscale, Notion, Claude

Desktop Support, Configuration, It Help Desk, Installation, Technical Support, Network System Security, Troubleshooting

ticketing systems , It Hardware Support, Applications, Operating Systems, Printers, Desktop Support, It Asset Management, Laptops, User Access Administration, Installations, Active Directory, Configuration Control, Software, Liaise With Technical Teams, Technical Support, User Accounts

Windows Active Directory, Microsoft Office 2024, Google Workspace, EPSON touch projectors, Windows 11

CCTV cameras, Amazon S3, Microsoft Sql Server, Aws Ec2, FortiGate firewalls, ESET Endpoint Security, SSTM applications, card printers, Synology NAS, Digital Video Recorders, Network Video Recorders, DNS records, Google Workspace, JumpCloud, Currentware, Grandstream IP phones, TP-Link Wi-Fi routers, Zoom, domain registrations

Service Request Management, Citrix Xendesktop, Service Now, Itil, Office 365, Desktop Support, Windows 7, Incident Management, SCCM, Windows 10, MTR, Mcafee Cortex XDR, OneDrive, Asset Inventory Management, Network Printers Management, Azure cloud PC, AV support

Networking, Ip Routing, Cybersecurity, Dns, Hardware Troubleshooting, Technical Skills, LAN/WAN, Mechanical Field Maintenance Management, Troubleshooting, Dealing With Clients, engineering support, Sla Targets, AV, Technical Support, Hardware, VLAN Hopping