Computer Networking, Computer Hardware Troubleshooting, change management, server rack installation, hardware break-fix, Root Cause Analysis, process improvement, scheduled maintenance

SLA monitoring, vendor service partner coordination, ERP platforms, end-to-end process improvement, service partner vendor management, Process Optimization, CMMS procurement systems, enterprise operations support tools, operational coordination, maintenance operations, Sla Management

Linux Tools, Networking Protocols, component-level repairs, maintenance of server and storage systems, assembly of computer systems, understanding of networking concepts