Windows OS, Vmware Vsphere, Windows Server, Microsoft Servers, Sophos, Security Management, Microsoft 365, Data Migration, Microsoft Exchange, Team Management, Teambuilding Activities, Troubleshooting, Maintaining Office Systems, microsoft software, out-of-hours support, real-time protection, Sharepoint, Microsoft Powerpoint, conditional access, Security Platform

Mcsa, Networking, Ccna, MCSE, Desktop Troubleshooting, Microsoft Azure Cloud, ITIL v4 Foundation, Unified communications collaboration, Microsoft 365 Administrator, server cloud SaaS, Microsoft 365 suite of products, network and security devices

Servicenow, Microsoft Office 365, Windows Server, PowerShell, Bash, microsoft power apps, Microsoft Iis, Microsoft Intune, Servicedesk, Python, Microsoft Azure Cloud, ITIL certification, ManageEngine, ITSM tools

Servicenow, Outlook, Dns, VLAN, Microsoft Intune, Sso, DHCP, Microsoft 365, Azure Ad, Macos, Windows 10, Microsoft Entra ID, Freshservice, MFA, Jira Service Management, VPN clients, OneDrive, JAMF, Teams, Sharepoint

Microsoft Intune, Microsoft 365, IT security patch management, Sharepoint, Troubleshooting, endpoint management

MES (Manufacturing Execution Systems), remote troubleshooting , Python Scripting, DHCP, Wan, Dns, Lan, Linux administration fundamentals, SQL database troubleshooting, Ip, Windows OS support

Windows OS, Asset tagging, Imaging, Basic configuration, Windows update patching, Windows 11

remediation , Windows Server, Outlook, Intune, Dns, DHCP, Client Administration, Security Compliance, Active Directory, Exchange O365, OneDrive, Teams, print services, O365 Services

ticketing systems , Microsoft Office 365, Basic Networking, Remote Support, desktop support, remote access tools, Microsoft Windows 10, troubleshooting concepts, ITSM processes