Servicenow, Mac, computer hardware, Sailpoint, Windows, Okta, OS software, remote access tools, ITSM ticketing tools, Teamviewer, user access management processes

Servicenow, DHCP, Ms Office 365, Vpn, Outlook, Tcp/ip, Dns, Jira, Windows 10, Active Directory

ticketing systems , Windows, Mac Os, Microsoft Office Suite, basic networking concepts

account administration , Windows Active Directory, mobile devices support, Ms Outlook

O365, Windows OS, MECM, Intune, Ios, Android, Microsoft 365, Vpn, Mobile Device Management, SCCM, Vdi, Active Directory, Remote Support tools, ITSM Helpdesk tools, Networking fundamentals

Office 365, Windows 7, Skype, Android Os, Microsoft Office, Ios, Windows Server Operating System, VoIP Phone system, Microsoft Teams, Internet networking concepts, Active Directory