World Wide Technology is looking for a to join our Strategic Resourcing practice. This is a contract role supporting one of WWT's enterprise customers. The selected candidate will be employed by one of WWT's Empaneled partners, who will provide full compensation and benefits details prior to employment.

Work location: Singapore

Work type: Hybrid

Duration: 12 months (extendable)

General Responsibilities of Service Team include, but not limited to the following:

Provide timely reporting and escalation of operational issues to designated Client contacts
Provide incident, event, and problem management support, including:
Coordinating information flow during M&E related incidents
Providing regular incident status updates
Reviewing incident reports and preparing periodic trend summaries
Tracking post incident actions and remediation items to closure
Provide cost and contract support services, including:
Supporting preparation of operating budgets related to M&E services
Reviewing vendor invoices for scope and contractual alignment
Provide change management support services, ensuring M&E related changes follow agreed change processes, with appropriate documentation and reporting
Vendor management support services, including coordination with third party service providers to:
Monitor compliance with Health & Safety requirements
Monitor performance against agreed KPIs and SLAs
Support oversight of vendor generated documentation, including works method statements, risk assessments, and permit to work submissions
Provide oversight and coordination support for routine and adhoc M&E maintenance activities within the data centers, ensuring risks are identified, mitigated, and appropriately communicated
Support monitoring and reporting of data center energy consumption and utilization, based on information provided by colocation facility operators
Support data center environments with M&E infrastructure such as UPS, generators, cooling, and power distribution
Coordinate within IT enabled infrastructure environments

Desired Service Team Capabilities

Demonstrated experience delivering M&E engineering services in mission critical or data center environments
Capability to support services within regulated or financial services environments
Familiarity with structured service management practices (e.g. incident, change, and problem management)

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

M & E Engineer