Supports and assist the Centre Manager in the delivery of administrative duties in the Centre accordance to established policies and procedures and comply to MOH standard regulations
Answer phone and walk-in queries with regards to the community activities and services provided by the Centre, and to provide appropriate referrals.
Process registration for admission / withdrawal including all the paperwork required for the process.
Administrative duties include completing new client intake and gathering supporting documents
Maintain the inventory of all surgical items, food rations, stationery, uniform & miscellaneous.
Maintain the Centre's petty cash and cash flow records on behalf of the Centre Manager.
Handle receipt of payment, ensure bank-in and update Finance department
Process subvention claims for submission to regulatory agencies
Arrange transport logistic for clients

Requirements

Minimum GCE O Level
Minimum 1 year of related experience (administration & financial) in social service sector
Proficient in Microsoft Office (MS Word & MS Excel)

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

- Billing Procedures - Level 2

- Change Management - Level 1

- Continuous Improvement Management- Level 2

- Emergency Response and Crisis Management- Level 2

- Excellence in Service- Level 1

Good-To-Have Competencies

- Frontline Services Management- Level 1

- Management of Stakeholders- Level 1

Critical Core Skills

- Service Oriented - Basic

- Communication - Basic

- Interpersonal Skills - Basic

- Problem Solving - Basic

- Teamwork - Basic

.For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

Admin Assistant (Khatib Senior Care Centre)