- Supports and assist the Centre Manager in the delivery of administrative duties in the Centre accordance to established policies and procedures and comply to MOH standard regulations
- Answer phone and walk-in queries with regards to the community activities and services provided by the Centre, and to provide appropriate referrals.
- Process registration for admission / withdrawal including all the paperwork required for the process.
- Administrative duties include completing new client intake and gathering supporting documents
- Maintain the inventory of all surgical items, food rations, stationery, uniform & miscellaneous.
- Maintain the Centre's petty cash and cash flow records on behalf of the Centre Manager.
- Handle receipt of payment, ensure bank-in and update Finance department
- Process subvention claims for submission to regulatory agencies
- Arrange transport logistic for clients
Requirements
- Minimum GCE O Level
- Minimum 1 year of related experience (administration & financial) in social service sector
- Proficient in Microsoft Office (MS Word & MS Excel)
COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
- Billing Procedures - Level 2
- Change Management - Level 1
- Continuous Improvement Management- Level 2
- Emergency Response and Crisis Management- Level 2
- Excellence in Service- Level 1
Good-To-Have Competencies
- Frontline Services Management- Level 1
- Management of Stakeholders- Level 1
Critical Core Skills
- Service Oriented - Basic
- Communication - Basic
- Interpersonal Skills - Basic
- Problem Solving - Basic
- Teamwork - Basic
.For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service
