Regression Testing, Web Applications, Defect Reporting, Itil Processes, Agile Methodologies, Manual Testing, Sql, Databases, Rest Apis, Test Case Design, Software Defect Tracking Tools, Client-Server Architecture, Monitoring and Logging Tools, software validation

Incident Management, Automation Tools, Health checks, Monitoring and recovery of batch jobs

ticketing systems , Application Support, Sql Queries, Servicenow, System Monitoring Tools, Apis, Uat, Log Analysis, Jira, Sit, Technical Support, Production Support

Technical Documentation, Service Operations, KPI Monitoring and Reporting, Product Repair Maintenance, Data Analysis Interpretation, Customer Service, Product Installation, Regulatory Compliance, Root Cause Analysis RCA, Troubleshooting