Rsa, Citrix, Microsoft Office, Dns, Ios, Bes, Android, Microsoft Intune, Webex, DHCP, Tcp/ip, Windows infrastructure, ITIL-based service-management processes, AI technologies, printing technologies, remote-user support, PC hardware technical standards, Microsoft Windows, Bloomberg, Cisco IP phones, Mobile Technologies

Microsoft Certified Systems Engineer (MCSE), Mac Operating Systems, Office 365, Azure, COMPTIA certification, Windows operating systems, WiFi, ITIL Foundation V4

security tools , Group Policy, Microsoft 365, Android, Microsoft Intune, Networking, Macos, Ios, Windows 11, Active Directory, JAMF Pro

Microsoft Office 365, desktop support, laptop imaging, ticketing system, Microsoft Windows, device deployment, technology refresh