Software Updates, IT support, patch deployment, Troubleshooting

Applications, Patch Management, Computer Engineering, Networking Devices, end-user computing, data understanding, IT Technical Services, It Knowledge, administering examinations, Workflow Automation, Resolving Product Problems, Client Requests, Administrative Support, Provides Support, ICT Support

antivirus software , Windows Server, Endpoint Security, Microsoft Office, Switches, Tcp Ip, VLAN, Network Troubleshooting, Lan, Vmware Esxi, Routers, Synology NAS backup solutions, Microsoft Windows operating systems, Dell network switches, Active Directory, Fortinet FortiGate firewalls, data storage management, wireless connectivity

First Call Resolution (FCR), Troubleshooting, Technical support