use case diagrams , Business Requirement Analysis, Wireframes, Gap Analysis, User Acceptance Testing, Activity Diagrams, Visual models, Documentation, Process flow diagrams, System end-to-end testing, data models

triaging of support tickets, design solutions, support sprint planning and execution, document process flows and models, support transition strategies, gathering and documenting business requirements, familiarity with government grant application processes and requirements

Trade Documentation, Trade Processing, Regulatory Reporting, Front-to-Back-to-Finance functional knowledge, Accounting, Business Analysis, Reconciliation, Middle Back Office Operations, Settlement, Project Management, Front Office Booking Systems, CIB transformation projects

workshop facilitation , System Analysis, Functional Specifications, Application Implementation, Software Development, System Design, Requirements Gathering, Product Documentation, Process Flows, Business Analysis, Enterprise Application Implementation, Stakeholder Engagement

Confluence, Jira, Microsoft Excel, Sql, Lucidchart, Visio, Miro

Uat, Requirements Gathering, Defect Management, Sit, vendor assessment, Process Analysis, implementation activities, COTS evaluation, fit-gap analysis, vendor management, tender RFP processes, customer-facing digital channels, customer-servicing platforms, functional documentation, regulated environments, hybrid SDLC

Test Documentation, Uat, Software Testing, Defect Tracking, JIRA, Defect Management, Confluence, Test Execution, Test Case Design, Smoke Tests, Live Production Verification, Test Strategy and Planning, Test Case Management, Sanity Checks