O365, Remote Management, Endpoint Security, M365, Email Security, It Infrastructure, It Service Delivery, ITIL frameworks, mobile device provisioning, Security, ticketing environment

Power Bi, Power Automate, Excel, Microsoft 365 administration, Networking hardware and software troubleshooting

ticketing systems , O365, It Service Management, BMC Remedy, M365, Office 365 Administration, IT support, It Service Delivery, Office 365, Itil, System Administration, Microsoft 365, Service Desk Support, Microsoft Azure, 2nd line IT support, Microsoft Entra ID, Service desk, Autopilot, Help Desk, Helpdesk

Vulnerability Scanning, Microsoft Intune, Microsoft 365, Firewall Configuration, Siem, Log Analysis, Entra ID, endpoint protection, patch management tools, Active Directory, network fundamentals, MDR services

Microsoft 365, Intune, Salesforce, OneDrive, Data Analysis, Microsoft Entra ID, Teams, Sharepoint

automation, basic scripting, AI tools, Microsoft 365 administration, data visualization platforms, content creation workflows, endpoint management, service management tools

Windows Server, Endpoint Security, Networking, Patch Management, vulnerability assessment, Cybersecurity, Encryption, Microsoft 365, Firewall, Hyper-V, backup operations, Wi-Fi, Active Directory, device security controls

Windows OS, network management, Email, Microsoft Teams, asset tagging, Ms Office Applications, cable patching

system documentation , DHCP, Microsoft Active Directory, IT support, Lan, Dns, Group Policy, Wi-Fi, Sophos Firewall

Power Automate, Python, NetSuite ERP, Power Apps, Microsoft Power Platform, Sharepoint