IT Executive | IT Engineer | Service Desk | M365 | O365 FSI

• Permanent role with MNC with high job stability
• Team based environment with high investment in IT

About the company

Our client is an established MNC with over 30 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced IT Engineer to join their team.

About the job

Manage end-to-end IT service operations by identifying, logging, and resolving technical incidents to minimize business downtime.

Provide Level 2 technical support for onsite users, diagnosing and troubleshooting complex hardware and software issues.

Maintain regional infrastructure through documentation, hardware inventory management, and software license compliance.

Administer global desktop tools including endpoint security, remote management, email security, and mobile device provisioning.

Skills and experience required

As a successful applicant, you will have at least 2 years of experience in M365 / O365. Proven track record in IT service delivery in a ticketing environment within ITIL frameworks will be highly preferred.

Exposure to IT Infrastructure or security will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established company with heavy investments in IT.

To apply online please use the apply function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

Desired Skills and Experience

m365, Office 365, Office 365 Administration, Microsoft 365, Microsoft Entra ID, Autopilot, Microsoft Azure, it support, service desk support , helpdesk, help desk, system administration, Service desk, help desk support, ticketing systems, bmc remedy ticketing system, ITIL, 2nd line IT support, IT Service Management, IT Service Delivery