Incident Escalation, fraud alert triage, client identification, Spektra digital advisory platform, online banking platforms, fraud monitoring platform, information security protocols, digital banking support, operational triage, client onboarding, telephone-based support

Accounts Payable (AP), Ms Office, 3-way matching, Word, Online banking platforms, Invoice processing, Payments, Reconciliations

Client Relationship Management, Salesforce, vendor onboarding, risk compliance tools, insurance platforms, IT consulting services, MSAs, API open banking platforms

Data Analytics, Microsoft Excel, Client Onboarding, Kyc, Microsoft Powerpoint

pipeline management , Market Research, Client Onboarding, Forecasting, Sales Strategy, Reporting

Logging, Git, Docker, Dashboarding, Linux Shell Scripting, Siem, metrics, Kubernetes, tracing, operational procedures, runbooks, CI CD, alerting, production support models, observability platforms, escalation paths, Incident Response workflows, enterprise monitoring

HVAC and cooling infrastructure, Fire detection and suppression systems, Ticketing platforms, Electrical Systems, Cmms, Incident management and escalation procedures, Mechanical Systems