Servicenow, Apis, Change Management, Grafana, Datadog, Microservices, New Relic, Appdynamics, Cloudwatch, Dynatrace, Log Analysis, Authentication, Apm, AWS, web services integrations, Jira Service Management, Mobile Platforms, Production Support, SRE practices, content delivery architecture, Troubleshooting, ITSM tools, monitoring observability tools

High Availability, Unified Messaging, Shell, Incident Management, AWS, Api Gateway, Sla Management, E-Commerce Platforms, Root Cause Analysis, reliability monitoring, Disruption Management, Role Modelling, Operational Management, Technical and Functional Support, Outage Management Systems, Escalation Process

Unified Messaging, Incident Management, AWS, Sla Management, E-Commerce Platforms, Root Cause Analysis, reliability monitoring, Script Development, Disruption Management, Role Modelling, Operational Management, Technical and Functional Support, engineering support, Commercial and operational support, Outage Management Systems, Escalation Process

Datadog, New Relic, Dynatrace, Appdynamics, Grafana, Cloudwatch, Servicenow, Incident, Change Management, Jira Service Management, Problem, Production Support

Payment Gateways, Bash, Grafana, Datadog, Itil Certified, Application Support, Incident Management, Appdynamics, AWS, Api Gateway, E-Commerce Platforms, Disruption Management, Operational Management, Level 2 Support, Develop Mobile Applications, SLA adherence, Outage Management Systems, Production Support, Digital Applications, Escalation Process