Networking, Issue Management, Linux, Incident Management, Incident Handling, Job Descriptions, Call Risk, Progress Monitoring, Manage clients expectations, Troubleshooting, resolved escalations, engineering support, Technical Support, Answering Phone and Email Queries, Hardware, Timely Delivery

Basic Networking, Windows OS, Desktop Support, Troubleshooting

MES (Manufacturing Execution Systems), remote troubleshooting , Python Scripting, DHCP, Wan, Dns, Lan, Linux administration fundamentals, SQL database troubleshooting, Ip, Windows OS support

Network Protocols, Microsoft Office, Mobile Device Management, Asset Management, End User Service Management, Troubleshooting of mobile devices, Corporate Mobile Device Management software, Google Suite Applications, print management

M365, Microsoft Windows, security patch management, Active Directory, end-point applications

mobile device support , Servicenow, Basic Networking Knowledge, Jira, Entra ID, Supporting migration programmes, Microsoft 365 administration and troubleshooting, Active Directory, Hardware deployment and break-fix support, Windows desktop support

business productivity applications, technical support, Microsoft Windows operating systems, Troubleshooting, remote control of PCs, MS-Office

antivirus software , Windows OS, PostgreSQL, Switches, Exchange Online, System Administration, Firewalls, Network Monitoring, Microsoft 365, Vpn, Rest Apis, Entra ID, cloud service providers, n8n, endpoint hardware troubleshooting, MFA, QNAP NAS, wireless access points, GCP AI services, conditional access

Dns, Networks, Troubleshooting, computer systems