Hardware Maintenance, IT support, Network Devices, desktop support, technical support, Troubleshooting, Software, Windows 11

Android, Windows OS, L2 Support, L1 Support, Ios, Networking, Firewalls, Intune device management, security configuration

Account onboarding and offboarding, IT asset register, First-line IT support, Security and display systems, Third-party technicians, Documentation, Device provisioning and deployment, Building and repairing hardware, Patching and updates, Hands-on networking, Showroom point-of-sale systems

Servicenow, Windows 10 11 upgrade and migration processes, Inventory Management, cloud migration frameworks, lifecycle services, workflow management tools, hardware asset tracking, VDI DaaS solutions

business software , remote troubleshooting , Azure Active Directory, Intune, IT support and service management processes, Microsoft Windows operating systems, Windows 11 end-user client applications, TCP/IP networking, asset management tools, Microsoft Entra

Bitlocker, Intune, Macos, BSOD crash diagnostics, FileVault encryption, Windows 11, O365 administration, Microsoft Office Suite