hotel property management systems (PMS), Guest Service, Multitasking, front office procedures, Interpersonal Skills, communication

hotel property management systems (PMS), Multitasking, front office procedures, Interpersonal Skills, up-selling techniques, communication

Room checks, Cashiering, Public area checks

Auditing, Hospitality, Rooms Division Management, Work in A Fast Paced Environment, Guest Service Management, shifts schedules, liaising with guests, Customer Service, Front Office Operations Management, Resolve Guests Complaints, Attention To Detail, Authorization, Holidays, Storytelling, Team Player, Accommodation Services, Analytical Thinking, Interpersonal Skills

Opera knowledge

telephone manner , Microsoft Office, Service Delivery, Hospitality, Work in A Fast Paced Environment, shifts schedules, Customer Service, Telephone Systems, Hotel Operations, Telephone Skills, Hotel Management, Property

Cashiering, Call Handling, room upselling, communication, Guest Relations, Problem-solving

Microsoft Office, Hospitality, Customer Service, assisting visitors, Cashiering, Resolve Guests Complaints, Hospitality And Tourism Management, Handle Guest Feedback, Handle Guest Complaints, Providing Great Service, Team Player, Back-Office Services, Opera, Able To Work Independently

Credit and cash handling, Room status tracking, Cashiering tasks, Suggestive selling techniques, Telephone etiquette