Encryption, Identity, APEX, middleware, release management, REST, Service Cloud, Mulesoft, Integration Procedures, Salesforce Shield, SSO provisioning, OmniStudio, CI CD, SFDX, governor limits, sharing visibility, Salesforce, FlexCards, DevOps practices, Flow, core platform architecture, Security Model, sandbox strategy, OmniScripts, event monitoring, DataRaptors

Apex & LWC, Configuration & Administration, Testing & QA, Salesforce Development, Salesforce Integration, Problem Solving

omnichannel , Page Layouts, Itsm, Change Management, Flows, Validation Rules, Git, Chatbot, Assignment Rules, compliance processes, Myinfo, Live Chat, Singpass, Copado, Portal Case Intake, Escalation Rules, Salesforce Service Cloud, low-code solutions, Email-to-Case, Queues

Apis, Flows, APEX, Soql, Integration patterns, Salesforce Sales Cloud, Data Cloud, Salesforce Agentforce AI capabilities, Salesforce integrations

Salesforce Marketing Cloud, Agile, Salesforce products

Apis, Flows, APEX, Soql, Integration patterns, Salesforce Sales Cloud, Data Cloud, Salesforce Agentforce AI capabilities, Salesforce integrations with third-party applications