Desktop & Laptop Troubleshooting, Hardware Installation & Maintenance, Antivirus & Endpoint Support, Email Configuration & Support, Password Reset & Access Management, POS Deployment & Configuration, Software Installation & Configuration, Field Support / Islandwide Deployment, It Helpdesk Support, Network Troubleshooting, It Infrastructure Support, Hardware Diagnostics, Basic Networking Knowledge, Windows Operating Systems, Microsoft Office Support, Adobe Acrobat Support, Wireless Connectivity Support, VoIP Support, User Account Administration, POS System Support, Remote Technical Support, On-site IT Support, IT Project Support, Technical Troubleshooting, Customer/User Support, Ticketing System Handling, Communication Skills, Team Collaboration, Problem Solving, Time Management, Adaptability, English Communication, Retail IT Support, Active Directory, IT Support Operations

Microsoft Active Directory, Computer Setup, Microsoft Office, Antivirus, Microsoft Outlook, Microsoft Windows, VPN setup, Troubleshooting, Internet browser

Windows Server 2008, AnyDesk, Linux Platforms, Teamviewer, network infrastructure troubleshooting, NinjaOne

Firewall, System Software, Peripherals, technical support, network router, WIFI access points, Documentation

it documentation , it security policies , software patching, endpoint protection, Troubleshooting, OS updates, Level 2 IT support, hardware refresh cycles

Technical Documentation, KPI Monitoring and Reporting, Product Repair Maintenance, Service Operations, Data Analysis Interpretation, Customer Service, Product Installation, Regulatory Compliance, Root Cause Analysis RCA, Troubleshooting

Microsoft Windows operating systems, remote control of PCs, Troubleshooting, laptop hardware support, MS-Office

remote troubleshooting , Technical Documentation, Networking