Windows OS, Intune, SCCM, Mdt, networking fundamentals, desktop and laptop hardware components, Active Directory, OS installation imaging, system setup concepts

Firewall, Windows Environment, Outlook, Exchange, Switches, Routers, AWS, Active Directory

Backup Recovery, user profile administration, basic networking support, installation and configuration of software

Microsoft Active Directory, Cisco Webex, Microsoft O365 administration, Microsoft Teams Rooms, NICE compliance recording

Microsoft Active Directory, Computer Setup, Microsoft Office, Antivirus, Microsoft Outlook, Microsoft Windows, VPN setup, Troubleshooting, Internet browser

networking hardware , Servicenow, Ticketing Tools, Dns, Troubleshooting Hardware, Desktop Applications, DHCP, Vpn, Linux Os, Rdp, enterprise LAN and WAN setups, operating system issues, desk-side support, Remedy, IT Infrastructure field support, PC break fix, smart hand support

IT support, Network Issues, Helpdesk Support, desktop support, trading platforms, Troubleshooting, Software, Hardware

Servicenow, DHCP, Dns, Jira, Windows 10, Microsoft Office O365, Freshservice, Active Directory