Job Description

Full Smart Technology (SINGGATE) is a market leader in Singapore's smart home security industry. We are looking for a high-energy, AI-Native professional to join us as an Operation & HR Executive / Manager.

This is not a traditional administrative role. We are seeking an Efficiency Hacker-someone who bridges the gap between high-tech AI implementation and grounded, meticulous operational management. You will be the central hub connecting our After-Sales, Sales Administration, and Engineering teams, ensuring seamless coordination while championing the use of AI to drive company-wide productivity.

Key Responsibilities

1. Operational Excellence & AI Implementation

Act as the primary liaison between the After-Sales Support, Sales Administration, and Engineering teams to ensure smooth project execution and customer satisfaction.
Identify operational bottlenecks and proactively deploy AI tools (e.g., ChatGPT, Gemini,Claude, Automation platforms) to optimize internal workflows and reporting.
Monitor day-to-day operations to ensure service quality and timely resolution of customer issues.

2. Strategic Human Resources Management

Manage the full recruitment lifecycle, including job postings, candidate screening, interviewing, and onboarding.
Ensure 100% compliance with Singapore MOM regulations, Employment Act, and company policies.
Assist in developing performance evaluation and incentive frameworks to drive team motivation.
Foster a high-energy, positive, and growth-oriented company culture.

3. General Administration & Reporting

Handle essential administrative tasks, documentation, and data management with extreme accuracy and patience.
Translate complex operational data into clear, logical reports for management review.

Requirements

Education: Bachelor's degree in Human Resources, Business Administration, or a related field .
Experience: Minimum 1-2 years of experience in HR or Operations. High-potential Fresh Graduates with strong leadership experience in student organizations/societies are highly encouraged to apply.
AI Proficiency: Must be an active user and enthusiast of Generative AI tools and workflow automation.
Soft Skills: Exceptional logical thinking, problem-solving skills, and the ability to remain calm under pressure.
Character: High energy, proactive (can-do attitude), and capable of handling both creative AI tasks and repetitive administrative duties with equal dedication.
Language: Professional fluency in English and Mandarin (to communicate effectively with diverse internal teams and stakeholders).

Why Join SINGGATE

Innovate with AI: Work in an environment where AI exploration is encouraged, not just permitted.
Fast-Track Career: Direct exposure to management and the opportunity to scale with a leading smart-tech company.
Dynamic Culture: Join a vibrant team that values execution, transparency, and high performance.

How to Apply

Please submit your updated CV via this platform.

[Mandatory Requirement]: As part of our screening process, please include a short paragraph in your application (or cover letter) on How you believe AI can specifically improve administrative or HR efficiency in a SME environment.

Operation & HR Executive / Manager (AI-Driven Efficiency)

HR Executive (Church)

Senior HR and Payroll Executive