Company Overview

Mediatropy is an independent award-winning Digital Agency with over 65 people across offices in Singapore, Indonesia, Vietnam, Thailand, Philippines, Hong Kong and Shanghai. We provide full service (Strategy, Creative Content, Web Development, Paid Media, Data & Analytics, SEO/SEM and Social) to a diversified clientele, specialising in anything from hospitality to luxury to financial services. We are passionate about cultures and travel, and most of our work is done in-house as we're all hands-on. We have a great team environment to settle in, a place to learn and feel valued as we appreciate that everyone's effort makes Mediatropy successful!

Job Summary

The Managing Director (MD) is the most senior executive responsible for Mediatropy's overall business performance, strategic direction, and long-term sustainability. This role oversees commercial growth, operational excellence, leadership effectiveness, and culture-building across markets. The MD works closely with the leadership team and key stakeholders to ensure the agency achieves its financial, people, and brand objectives. The MD is both a strategic leader and an operator-setting vision while staying close to execution.

Responsibilities

Define and execute Mediatropy's vision, strategy, and long-term roadmap to drive sustainable business growth and innovation
Translate business strategy into clear annual and quarterly goals across departments to ensure aligned execution
Identify and evaluate new market opportunities, service offerings, partnerships, and revenue streams to expand business reach
Monitor industry trends to maintain Mediatropy's competitive edge and foster continuous innovation
Own the Profit & Loss (P&L) responsibility and manage the overall financial health of the business to ensure profitability and sustainability
Drive revenue growth and implement cost management strategies to optimize financial performance
Lead budgeting, forecasting, and financial planning processes in collaboration with Finance to support strategic objectives
Develop and oversee pricing strategies, client contracts, and commercial terms to secure sound business agreements
Manage financial risks and ensure compliance with statutory and regulatory requirements to safeguard the company
Represent Mediatropy as the senior executive with key clients, partners, and stakeholders to build and sustain strong relationships
Lead major pitches, negotiations, and high-stakes client engagements to secure business and enhance client satisfaction
Ensure high delivery standards across accounts to maintain client retention and satisfaction
Build, lead, and inspire a high-performing leadership team across departments and markets to drive organizational success
Shape and promote a people-first, inclusive, and high-performance culture aligned with Mediatropy's values and ways of working
Collaborate with HR/People teams on workforce planning, leadership development, succession planning, and performance management to strengthen talent pipelines
Ensure leadership accountability, alignment, and capability to deliver results effectively
Oversee agency operations to enhance efficiency, scalability, and quality of delivery across teams
Establish clear organizational structures, processes, and governance to support disciplined yet agile growth
Resolve cross-functional challenges and remove barriers to execution to maintain operational excellence
Report to the Board, Founders, and Shareholders on business performance, strategy, and risk management to ensure transparency and alignment
Uphold strong corporate governance, risk management, and compliance practices to protect business interests
Align internal leadership decisions with shareholder expectations and long-term business goals to sustain organizational health

Required competencies and certifications

Proven experience in a senior leadership role (Managing Director, General Manager, CEO, or equivalent), preferably within a digital agency, media, marketing, or professional services environment
Strong commercial acumen with full P&L ownership experience
Demonstrated success in scaling teams, revenue, and operations
Experience leading multi-disciplinary and/or multi-market teams
Strong understanding of digital marketing, media, and agency business models
Strategic and commercial mindset to drive business growth and innovation
Decisive, calm, and credible leadership to guide teams and stakeholders through complex challenges
Strong people leadership and emotional intelligence to inspire and develop high-performing teams
Excellent communication and stakeholder management skills to influence and build relationships at all levels
Ability to balance vision with hands-on execution to ensure strategic goals translate into operational results
High integrity, accountability, and resilience to uphold company values and navigate business complexities

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