Senior Assistant Manager, HR Centre of Excellence (CoE) - Learning & Leadership Development

Role Summary

As the Senior Assistant Manager in the Learning & Leadership Development CoE, you will play a key role in strengthening organisational capability by managing Ministry of Health (MOH) sponsorship schemes including the Health Manpower Development Plan (HMDP) and MOH InService Scholarships (MOHISS) while ensuring governance, alignment, and smooth implementation across all NUHS institutions.

In addition, you will oversee the planning, coordination, and execution of internal training programmes to uplift workforce competencies, support organisational capability priorities, and enhance learning effectiveness for staff across the NUHS cluster.

This role requires strong governance discipline, stakeholder engagement skills, and the ability to manage complex learning portfolios with both operational excellence and strategic thinking.

Key Responsibilities

A. MOH Sponsorships Management (HMDP, MOHISS)

Manage endtoend processes for Grouplevel sponsorship schemes, including application cycles, selection, approval workflows, award issuance, and compliance monitoring.
Collaborate closely with MOH as the key liaison to ensure a harmonised plan and coordinated implementation approach for HMDP and MOHISS across all institutions.
Partner with institutions L&D representatives to guide nominations, verify documentation, and ensure alignment with Grouplevel priorities.
Ensure consistent and harmonised application processes, policies, and guidelines across NUHS institutions.
Organise review sessions with senior leadership (e.g., Group Chief Medical Board, Group Directors) to evaluate nominations and facilitate informed decisionmaking.
Monitor awardees progress, manage bond administration, and ensure timely returns from training.
Ensure all financial claims are accurately submitted to maximise MOH funding utilisation.
Prepare and maintain dashboards, reports, and compliance documentation for Group Management and MOH.

B. Oversight of Internal Training Programmes

Lead the planning, coordination, and operational management of internal learning programmes rolled out across NUHS.
Work with vendors, educators, and content experts to design and deliver highquality learning interventions.
Manage programme logistics including enrolment, scheduling, communications, venue/virtual setup, evaluation, and postprogramme followups.
Drive programme effectiveness by tracking participation, engagement, satisfaction, and learning outcomes.
Introduce measurement tools (e.g., Kirkpatrick Levels 1-3) to strengthen evaluation and continuous improvement.
Support digital learning adoption by integrating elearning modules, blended learning approaches, and LMSbased delivery.
Ensure alignment of internal programmes with organisational competency frameworks, workforce planning goals, and strategic capability building.

C. Policy, Governance, and Process Excellence

Maintain uptodate L&D policies, SOPs, and governance frameworks for both sponsorship and training portfolios.
Ensure audit readiness through accurate, complete, and consistent documentation.
Identify opportunities to streamline workflows, enhance learner experience, and improve process efficiency.
Uphold strict governance, compliance, and data integrity in all L&D processes.

Manage contracts, quotations, and budget usage where applicable.

Skills & Competencies Required

Technical & Functional Skills

Experience in talent development programmes (e.g., scholarships, sponsorships, leadership development).
Proficiency in programme/project management with strong operational execution skills.
Datasavvy with ability to interpret learning metrics, analytics, and feedback for insights.
Familiarity with learning technologies (e.g., LMS platforms, virtual training tools) is an advantage.

Behavioural Competencies

Excellent communication and stakeholder management skills across seniority levels.
Strong organisational and multitasking abilities with attention to detail.
High level of integrity and governance discipline.
Analytical, structured thinker with problemsolving capability.
Collaborative mindset with the ability to influence and drive alignment.
Proactive, improvementoriented, and adaptable to evolving priorities.

Preferred Qualifications

Degree in HR, Business, Psychology, Education, or a related discipline.
5-8+ years of experience in Learning & Development, HR, or talent development functions.
Prior experience within the public healthcare sector is advantageous.

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