Desktop Support, Microsoft Office 365, Remote Support, Microsoft Windows 10

Windows OS, Hp, Office 365, Apple, Cisco Meraki, switch access point, Logitech, APC, Teams, HPE routers, Poly products, Microsoft O365

Microsoft Office 365, Microsoft Certified Managing Modern Desktops, Microsoft Certified Windows Client, Microsoft Windows 10

Windows 8.1, Gpos, Microsoft Active Directory, Windows 7, Cisco Jabber, Windows 10, Microsoft Office 2010, Enterprise encryption solutions, Mac operating system, Enterprise anti-virus solutions, PC hardware installation and troubleshooting, Helpdesk ticketing systems

itil process implementation , ticketing systems , Device Management, Operating Systems, Windows, Windows Administration, Mac, Microsoft 365, Vpn, Microsoft Exchange, Application Support, Team Management, Troubleshooting, engineering support, Customer Experience, Technical Support, Ict, Hardware

Windows OS, Software Troubleshooting, Peripherals inventory management, AV equipment knowledge, IMAC support, Service Desk ticketing systems

Windows OS, Intune, Os Installation, Lan, SCCM, Windows 10, Mdt, networking fundamentals, Active Directory, Imaging, system setup concepts, desktop and laptop hardware components

Asset Management, Printers, Networking Basics, Microsoft Office, Macos, Windows 10, Reporting Tools, AV Systems, Windows OS deployment

DHCP, Microsoft 365, Vpn, Macos, Dns, Windows, Active Directory, ITIL practices