Software Updates, solution architecture, Prince2, Pmp, managed services environments, Spare Parts Management, customer service KPIs, ITIL certification

Itil Framework, Incident Management, Problem Management, Service Request Management

Paas, Itsm, Saas, Cloud Architecture, Service Design, Iaas, Itil, Security Compliance, Managed Services Strategy, Data Sovereignty, Vendor Partner Management, Sla Management, Stakeholder Management

Servicenow, Itil Framework, Jira, IT service management tools, Remedy

Microsoft Intune, Servicenow, Cloudwatch, Automation Frameworks, Itil, 1E Tachyon, Tanium DEX, Digital Employee Experience platforms, Nexthink, AI-assisted service capabilities, Azure Monitor

Servicenow, Prince2, It Service Delivery, Itil Service Management, Problem-solving, EUC Field Services, Reporting Documentation, ITSM Platforms, Executive Communication, Vendor Management, Project Management, Pmp, Stakeholder Management

Itil, Operational Excellence, Customer Relationship Management, Performance Management, Transformation Initiatives, Service Management

Solution Architect, Service Delivery, Anaplan, Itil, Connected Planning, AMs, Model Builder

Servicenow, BMC Remedy, M365, Azure Ad, Jira, Endpoint Management, ITIL Foundation certification

Paas, Itsm, Saas, Security Compliance, Iaas, Itil, data sovereignty, vendor management, cloud-based managed services, security frameworks