Ops Support Executive (EUC / Desktop Support)

Deployment Across Singapore | 1-Year Contract | Up to S$3,050 + S$50 HP Allowances + Bonus

Are you a hands-on Desktop Support professional who enjoys solving technical problems and supporting end users We are looking for Ops Support Executives (EUC / Desktop Support) to join a dynamic IT operations team supporting enterprise client environments across Singapore.

This role is ideal for candidates who enjoy troubleshooting, system support, and working in large-scale IT environments while gaining exposure to infrastructure operations and client platform management.

Position Overview

As an Ops Support Executive, you will be responsible for supporting and maintaining end-user computing (EUC) platforms, ensuring systems run smoothly and service levels are met. You will work closely with IT teams to troubleshoot incidents, manage system changes, and support platform upgrades. As per project deployment, you will deploy to a site and station there for the job assignment.

Salary & Benefits

Salary: Up to S$3,050
S$50 Monthly Mobile Allowance
1 Month Performance Bonus
Exposure to enterprise IT infrastructure environments
Opportunity to gain experience in large-scale IT operations

Work Arrangement

Work Location: Deployment across various sites within Singapore
Contract Duration: 1 Year
Standby: 24 7 support standby required
Mon To Fri Office Hours

Key Responsibilities

Provide desktop and end-user computing (EUC) support across client environments.
Troubleshoot and resolve Microsoft Windows platform issues.
Respond promptly to incidents and provide temporary or permanent solutions.
Handle service requests related to client platforms.
Support system installation, configuration, and upgrades.
Monitor service levels and maintain system documentation and configuration records.
Participate in client platform implementation and upgrade projects.
Conduct research and evaluation of new platform tools and technologies.
Manage system changes through change request processes.
Provide technical advice to customers and project teams when required.
Ensure IT services meet agreed service level requirements.

Must-Have Skills

Desktop Support experience
Strong knowledge of Microsoft Windows environment
Experience troubleshooting PC, laptop, and end-user issues
Good understanding of IT troubleshooting methodologies

Preferred Skills

Experience supporting enterprise IT environments
Familiarity with ITIL / incident management processes
Exposure to system upgrades and infrastructure support
Good communication and customer service skills

Ideal Candidate

Diploma / Degree in IT, Computer Science, or related field
1-3 years of Desktop Support / EUC support experience
Able to work independently and respond quickly to incidents
Comfortable to work anyclient sites across Singapore as per project deployment

Why Join Us

Work in a large enterprise IT support environment
Gain experience supporting multiple organizations and technologies
Opportunity to develop skills in IT infrastructure and system operations
EA License No: 09C4235 I EA Reg: R1103307 (Hong Mei Lin)

Ops Support Executive, Service Desk

Ops Support Executive (EUC / Desktop Support)

Ops Support Executive, EUC & Svc Desk

Ops Support Executive, EUC & Svc Desk (Ignite ITE Graduate Programme)