YR23- Sales Application Engineer | Steam Traps Experience | Upper Thomson

Position title : Sales Application Engineer

Location: Tagore Industrial Ave, Singapore 787816 (Upper Thomson)

Working Days: 5 days (Mon-Fri)

Working hours: 8:30am - 5:30pm

Salary : $4500 - $6500 (Transport allowance + Mobile Reimbusement)

Responsibilities

1. Sales & Customer Technical Support

• Work with the sales team to understand customer requirements and provide pre- and post-sales technical support.
• Act as a trusted technical advisor to customers and recommend suitable engineering solutions.
• Manage customer expectations and address technical or engineering concerns throughout the sales process.

2. Engineering Solutions & Technical Support

• Develop and recommend practical engineering solutions to address customers technical and operational challenges.
• Work closely with customers engineering/maintenance teams and the Technical Service Unit to implement solutions.
• Troubleshoot technical issues and propose alternative solutions where required.
• Maintain service quality in accordance with company standards.

3. Product Presentation & Training

• Conduct product demonstrations and technical sales presentations for customers and prospects.
• Provide technical and product training to internal and external stakeholders.
• Support the development of product and marketing materials when required.

4. Product & Supplier Development

• Monitor industry trends, market activities and competitor developments to identify opportunities for product improvements or new products.
• Source and evaluate reliable local and overseas suppliers.
• Communicate and negotiate with principals and suppliers to obtain cost-effective solutions.
• Liaise between customers and suppliers to clarify technical requirements and specifications.

5. Project Management

• Manage engineering projects from initial concept through to completion.
• Coordinate with customers, suppliers and internal project teams to ensure projects are delivered on time and within budget.
• Provide technical support and alternative solutions when issues arise during project execution.
• Ensure all project information and documentation are properly maintained in the company database.

Requirement

• Possess at least a Diploma in Engineering
• Min 3 years in relevant experience in steam traps and other steam related products like boiler, fluid control systems, etc and experience in thermal audit.

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