The main task of this role is to provide administrative support, including the processing of invoices and payments to vendors, communication with customers and vendors, and other office management duties
Responsibilities
- Collect, collate and follow-up on billing & payment including invoicing, statements & payments
- Prepare accurate and timely quotations for customers based on provided specifications
- Ensure all repair orders and invoices are updated and recorded timely
- Build and maintain good working relationships across all levels of personnel, internally and externally
- Responsible in payroll process, claims expenses, and other related matters
- Process work pass application, renewable and cancellation
- Liaising with customers and vendors to make the necessary rearrangements whenever needed (e.g. during vehicle breakdown or delay due to heavy traffic)
- Prepare sale purchase agreement and follow-up insurance claims
- Receives cash, checks and credit card payments from customers and records amount received.
- Undertake other duties and responsibilities as assigned, including any ad hoc assistance required for other staff members
Requirements
- Minimum 2 years working experience as administration support in workshop or related industry
- Minimum of O Levels or equivalent education preferred.
- Interest in the automotive industry
- Strong coordination, interpersonal, organization and time-management skills
- Customer service orientated, attention to detail, highly responsible
- Excellent in written and communication skills for English and Mandarin
- Proficiency in MS Office and be tech savvy to handle other applications/software that we will provide initial training for
- Ability to learn quickly and is capable of working independently in a lean team
