Workplace Experience Coordinator / Office Administrator / Facilities Executive

Role Description

These roles keep the office welcoming, organised, and ready for daily use. They work with employees, visitors, building management, and service providers to coordinate office services, respond to requests, and minimise disruption when issues arise.

The Workplace Experience Coordinator organises employee events, supports new starter orientation, and uses feedback to improve shared spaces and office services. The Office Administrator handles correspondence, meeting room bookings, office supplies, and routine purchasing and invoice records. The Facilities Executive conducts site inspections, oversees contractors providing services such as cleaning and maintenance, and follows up on repairs and safety concerns.

Qualifications

• Diploma or degree in Business Administration, Facilities Management, Hospitality, or a related field, or equivalent practical experience.
• Experience in workplace services, office administration, hospitality, or facilities operations relevant to the position.
• Proficiency with spreadsheets, shared calendars, and document management tools.
• Clear communication skills and the ability to prioritise requests and keep employees, visitors, and suppliers informed.
• For workplace experience roles, experience coordinating events or onboarding activities and using employee feedback to improve services.
• For office administration roles, experience managing bookings, maintaining records, ordering supplies, and checking invoices against purchase orders or service records.
• For facilities roles, experience conducting site inspections, monitoring contractor performance, and tracking maintenance work through to completion.
• Sound judgement when handling confidential information and escalating urgent safety or service issues.