Workplace Ambassador

Role Overview for Workplace Ambassador

Energetic, people-focused professional to serve as the welcoming face of our workplace, creating exceptional experiences for employees and clients while ensuring smooth daily operations.

Core Responsibilities

Community& Employee Experience

• Foster welcoming, inclusive environment through authentic service
• Build relationships and proactively anticipate employee needs
• Plan and execute community events promoting networking and wellness

Workplace Communications & Support

• Manage workplace communications channels for updates and events
• Provide helpdesk support via Corrigo platform
• Respond to employee feedback and service requests

Operational Excellence

• Manage soft services, office supplies, and meeting room bookings
• Handle vendor invoices, coding, and payment tracking
• Maintain vendor contacts and assist with monthly reporting
• Provide knowledge of local amenities to employees and visitors

Collaboration

• Share best practices with other Community Representatives
• Work ethically with cultural sensitivity
• Support additional operational duties as assigned

Qualifications

• Experience: Minimum 1 year in customer service, hospitality, facilities management, or community management
• Fresh graduates with relevant educational background or internships in facilities/hospitality management will be considered
• Strong interpersonal skills, customer service orientation, and proactive problem-solving ability