Workplace Ambassador
Job Description
Duties & responsibilities
- Primary focus on creating a welcoming environment for employeesinternal and external clients by providing authentic, caring, and timelyservice.
- Foster a sense of community and create happiness at work to ourclient.
- Curate a welcoming and collaborative community environment thatsupports an inclusive culture for our employees.
- Build relationships with our employee community and proactivelygather information, so the Workplace Team can anticipate their needsbefore they arise and deliver outstanding customer service.
- Own how we approach workplace communications and the channelsused to share local information, building updates and upcomingevents with our employee community.
- Support and guide our employee on how to use our amenities to helpthem maximize their productivity in the workplace.
- Planning and execution of community events to promote employeenetworking, wellness, and our mission.
- Talking with other Community Representatives to confer on issues,share good practice, and seek advice or knowledge about specificissues.
- Manage all aspects of account's soft services.
- Need to be culturally sensitive and perform work ethically and withintegrity.
- Good knowledge of the surrounding amenities. ie: location of the ATM,restaurant, direction to the train station, etc.
- Support Workplace Team in responding to corporate services requests.
- Support in ordering of offices supplies and booking of meeting rooms.
- As part of team rotation, provide Helpdesk support by responding torequests and tickets logged into Corrigo platform. Ensure tickets arebeing followed up by the relevant teams.
- Upkeep and update the list of vendors and contacts.
- Assist in collation for all team monthly reporting.
- Assist with any other duties as assigned by the reporting Manager forany operational or business needs.
- Handle vendor invoices that include coding, tracking the payment.
- Respond to fix me stickers and close the feedback loop.
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