Workflow Coordinator

Responsibilities

• Responsible for the accurate and timely updates of data within internal and external systems
• Communicates with internal operations, finance, sales and technical stakeholders to provide accurate and timely reports according to Service Level Agreements (SLA).
• Responsible to ensure all IT assets are properly recorded and provide accurate reporting for the purpose of assets deployment.
• Communicates with Service Deployment personnels to schedule site survey, site preparations and deployments.
• Communicates with external parties for preparations of Quotations, Delivery and Billing functions.

Requirements

• Min. Diploma Certificate in any field
• At least 2 years of experience working in similar role
• Knowledge of IT equipment such as desktop, laptop, printer and attached peripherals
• installation & maintenance including hardware, software and consumables system upgrades and deployment process
• Must be proficient in Microsoft Applications such as Word, Excel and PowerPoint
• Good oral and written communication skills
• Detail oriented and works with a high degree of accuracy
• Ability to work under pressure and meet tight deadlines.
• Must be self-directed and able to complete assigned jobs with limited supervision