Wireless IP Network Engineer

Key Responsibilities for Wireless IP Network Engineer

1. Incident & Problem Management:

Manage and resolve high-priority network incidents escalated from L1/L2, including root cause analysis (RCA) and security incident response to minimize business impact.

2. Infrastructure Troubleshooting:

Collaborate with internal infra tower teams to troubleshoot complex wireless/IP network issues and identify root causes.

3. Vendor Support Coordination:

Partner with network vendors (specifically Huawei) for troubleshooting, bug identification, and technical resolution.

4. Emergency Response:

Handle critical network incidents under pressure, restoring services promptly to minimize downtime.

5. Technical Communication:

Lead or participate in conference calls with technical teams to drive problem identification and resolution.

6. Process & Change Management:

Adhere strictly to Customer policies and align with Huawei's change management processes.

7. Network Operations & Configuration:

Perform day-to-day configuration, optimization, and maintenance on Huawei wireless/IP network devices.

8. Proactive Monitoring & Reporting:

Perform network insights, conduct preventive maintenance, monitor key tasks, and provide detailed reports on maintenance checks and issues.

9. Customer Relationship Management:

Act as the technical point of contact, advising the customer on technical issues, potential risks, and optimization opportunities.

10. Team Collaboration:

Collaborate with technical teams and teammates to resolve complex technical challenges independently.

Key Responsibilities for Wireless IP Network Engineer

1. Incident & Problem Management:

Manage and resolve high-priority network incidents escalated from L1/L2, including root cause analysis (RCA) and security incident response to minimize business impact.

2. Infrastructure Troubleshooting:

Collaborate with internal infra tower teams to troubleshoot complex wireless/IP network issues and identify root causes.

3. Vendor Support Coordination:

Partner with network vendors (specifically Huawei) for troubleshooting, bug identification, and technical resolution.

4. Emergency Response:

Handle critical network incidents under pressure, restoring services promptly to minimize downtime.

5. Technical Communication:

Lead or participate in conference calls with technical teams to drive problem identification and resolution.

6. Process & Change Management:

Adhere strictly to Customer policies and align with Huawei's change management processes.

7. Network Operations & Configuration:

Perform day-to-day configuration, optimization, and maintenance on Huawei wireless/IP network devices.

8. Proactive Monitoring & Reporting:

Perform network insights, conduct preventive maintenance, monitor key tasks, and provide detailed reports on maintenance checks and issues.

9. Customer Relationship Management:

Act as the technical point of contact, advising the customer on technical issues, potential risks, and optimization opportunities.

10. Team Collaboration:

Collaborate with technical teams and teammates to resolve complex technical challenges independently.

This role requires a Diploma/Bachelor's in Engineering or Computer Science, with deep knowledge of routing, switching (BGP, OSPF, VLANs, STP, HSRP) and hands-on, complex troubleshooting skills. Candidates should ideally understand modern technologies (VXLAN, Cisco ACI, SDWAN) and wireless systems, showing a willingness to learn.

1. Requirements:

- Networking Fundamentals:

In-depth understanding of Routing, Switching, WLAN/LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLANs, Inter-VLAN Routing, OSPF, and BGP.

- Troubleshooting & Analysis:

Advanced hands-on experience on routers/switches, isolating root causes of complex problems, and resolving network incidents.

- Advanced Technologies:

Knowledge of VXLAN, Cisco ACI, VXLAN BGP eVPN, SDA, and SDWAN.

- Wireless Technology:

Understanding of wireless network technology, including WLC and APs.

2. Education:

Diploma or Bachelor's degree in Engineering or Computer Science.

3. Preferred Qualifications:

- Proactive attitude toward learning new technologies.

- Logical thinking and strong troubleshooting skills.

1. Working Hours : Day (subjected to if there are any urgent cases at night)

2. Work Location : Office

3. Reporting Line (e.g., Reports to Head of Network Team): Report to Wireless IP network manager

4. Contract Period : 12 months