wintel engineer

The Wintel Engineer is responsible for providing SME support, which includes planning, installation

and administration of Workplace Management. The responsibilities incorporate administration of

Workplace environment creating and updating company images development of task sequences for

OS deployments reviewing procedures of daily op

. Perform installation, configuration, testing and maintenance of endpoint hardware and images

consisting of the following but not limited to: Operating System, Software/Applications,

Drivers, upgrades, updates and hotfixes.

. Plan, implement and support Patch Management and Software Distribution services.

. Design, implement, and maintain AWS or Azure infrastructure and services, ensuring

scalability, security, and high availability of applications.

. Deploy, configure, and manage AWS or Azure services such as EC2 instances, VPC, S3, RDS,

Lambda, IAM, Azure App Services, Azure SQL Database, Azure Functions, etc.

. Collaborate with development teams to architect and deploy cloud-native applications.

. Implement and maintain automation and infrastructure-as-code (IaC) using tools like

CloudFormation or Terraform.

. Troubleshoot and resolve issues related to AWS or Azure infrastructure, applications, and

connectivity.

. Implement backup and disaster recovery strategies for AWS or Azure resources.

. Provide administration of back-end infrastructure services with focus on PC Imaging.

. Support desktop and server related escalations pertaining to Workplace Management tools

issues.

. Perform Quality Assurance testing for changes to endpoint devices.

. Contribute to the streamlining of daily operational processes, such as automations.

. Ensure smooth running of daily operations.

. Update and maintain proper documentation and reports