About the Restaurant
A fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.
This position will report to the Restaurant Manager. You will lead beverage service excellence by expertly pairing alcoholic beverages with food, driving sales growth, and elevating guest satisfaction through strategic upselling and team leadership.
The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.
Responsibilities
- Deliver exceptional guest experiences by expertly pairing alcoholic beverages with food to enhance dining enjoyment
- Apply upselling techniques to increase beverage sales while maintaining high guest satisfaction
- Organize and maintain wine and liquor storage in cellars and cabinets according to the beverage list for optimal accessibility and presentation
- Collect and communicate guest feedback on beverage offerings to management for continuous menu improvement
- Collaborate with management to identify upselling opportunities and optimize stock levels for efficient inventory management
- Maintain wine and liquor inventory quality and availability to meet guest demand and operational needs
- Evaluate product quality and establish strong relationships with suppliers and vendors to ensure premium standards
- Develop and implement effective beverage sales strategies to maximize revenue opportunities
- Demonstrate comprehensive knowledge of the beverage menu and products to provide expert service and recommendations
- Supervise and mentor team members by delivering training and development plans to enhance their skills, service techniques, and performance
- Train service staff on wine knowledge, including presentation, opening, decanting, and serving techniques to uphold service excellence
- Ensure compliance with sanitation and safety regulations to maintain a safe and hygienic work environment
- Any other duties as assigned
Preferred competencies and qualifications
- Degree or Certificate in Wine and Spirits Education Trust (WSET) preferred
- 3-5 years of relevant experience in beverage service or related roles
- Prior experience working in a preopening team is advantageous
- Proven ability to demonstrate advanced knowledge of wines, liquors, and cocktails
- Strong communication and interpersonal skills to engage guests and team members effectively
- Demonstrated leadership and motivational skills to inspire and develop the service team
- Flexibility to work varied hours including shifts, split shifts, weekends, and public holidays
By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Chinese Culinary Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).
You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.
