Job Description

Job Summary

We are hiring a Windows Cloud Infrastructure Expert to oversee production operations, manage critical escalations, and ensure infrastructure stability across Windows, VMware, Hyper-V, AWS, GCP and HPE environments. The ideal candidate will drive technical improvements, infrastructure projects and operational best practices within a financial services environment.

Mandatory Skill-set

Bachelor's degree in IT, Computer Science, Engineering or a related field
Must have 2 - 5 years of experience in Windows Infrastructure Management
Strong hands-on expertise in Windows OS, Hyper-V and Failover Clustering
Hands-on experience with HPE hardware (DL, Synergy, SimpliVity and Alletra series)
Strong scripting and automation skills using Python and PowerShell, including workflow integration tools
Experience with Active Directory and Windows patch management tools
Ability to troubleshoot complex infrastructure issues across multiple technologies
Good knowledge of VMware (vSphere, vCenter, vROps and vRLI) is an added advantage
Strong communication, problem-solving and interpersonal skills
Customer-focused, proactive team player with the ability to work under pressure.

Desired Skill-set

Scripting and automation using Python, PowerShell, Perl, or VBS, including workflow integration tools
Experience with monitoring and patching/deployment tools such as HP OMI, Tivoli, Altiris, or BMC.

Responsibilities

Lead and manage technical activities, task delegation and issue resolution within the Windows Operations team
Provide technical guidance, coaching and knowledge sharing to improve team capabilities and performance
Manage and enhance Windows infrastructure services, ensuring system availability, reliability and SLA compliance
Drive automation, technology adoption and continuous service improvements to enhance operational efficiency
Lead complex incidents, troubleshoot technical issues, perform root cause analysis and implement corrective actions
Review technology changes, assess risks and ensure production readiness of new projects and solutions
Collaborate with technical teams, architects, service managers and project stakeholders on infrastructure projects and technology roadmaps
Act as the technical escalation point for clients, managing service quality, requests and operational risks
Ensure compliance with applicable regulatory, security and internal policies
Work on rotating shifts covering European business hours, with rotational on-call support during weekdays and weekends.

Should you be interested in this career opportunity, please send in your updated resume to [Confidential Information] at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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