Job Description

About Stryv

Stryv (pronounced Strive) is one of the fastest-growing consumer brands in Southeast Asia. We've received multiple platform awards from major retailers such as Shopee, Watsons, Guardian, and 7-Eleven. Founded by former Grab executives who helped build Grab Financial Group, Stryv is committed to making personal care accessible and aspirational.

Our Vision

We aim to become the Uniqlo of Personal Care-offering well-designed, high-quality personal care electronics like hairdryers, shavers, and electric toothbrushes. Our products are built in tier-1 global factories that manufacture for some of the world's biggest brands. By selling directly to consumers at accessible prices, we ensure that personal care is inclusive across all income levels.

Our Mission

Our mission is to create products that help you look good and feel good-empowering you to Stryv confidently toward your goals and dreams. We believe self-care is the foundation of self-confidence.

Backed by Leading Investors

We're proud to be backed by billion-dollar venture capital funds including East Ventures and GSR. Our supporters also include founders and leaders from some of the region's most iconic brands: Razer, Carousell, ShopBack, Carro, PRISM+, Grab, Atome, and many more.

The Role:

Stryvhome is looking for a customer-centric Service Technician to support the operations team. The successful candidate will be responsible for installing, maintaining, and repairing water purifiers and related home appliances at customers locations.

Requirements and skills

Extensive plumbing and electrical work experience
Residential drilling experience (including granite and concrete preferred)
Residential plumbing experience (with diverter installation experience preferred)
Must have a valid Singapore Class 3 driving license
Able to work on weekends/shifts/overtime
Positive work attitude and customer-oriented
Ability to carry out daily installations

Responsibility

Perform professional installations of water purifiers at customers locations, ensuring proper placement, connection, and functionality of the equipment.
Conduct repairs and maintenance services on existing water purifiers/air purifiers/dehumidifiers/massage chairs to resolve any issues and ensure optimal performance.
Diagnose and identify problems through comprehensive troubleshooting techniques. Determine the root cause of malfunctions and implement appropriate solutions to resolve issues.
Provide expert advice and recommendations to customers regarding the installation setup of water purifiers.
Offer valuable insights on suitable locations, plumbing requirements, and other considerations to ensure efficient and effective equipment operation.

Benefits