Description
What You'll Be Doing
As a Warranty Admin Assistant (Retail), you'll be handling warranty claim submissions, tracking payments and credit notes, preparing reports, and ensuring accuracy, compliance, and smooth process flow.
- Review, validate, and submit warranty claims accurately and on time
- Ensure repair orders and supporting documents are complete to speed up approvals and reimbursements
- Prepare warranty and technical reports required by BYD / Denza
- Track warranty settlements, including returns, payments, and credit notes
- Review manufacturer warranty payment statements and coordinate with Accounts Receivable
- Prepare and maintain monthly reports (summary, ageing, parts usage, WIP, rejection analysis, acceptance rate)
- Review repair orders to reduce claim rejections and prevent revenue leakage
- Identify ways to improve warranty processes, coding, and workshop workflows
- Support warranty audits and ensure compliance with manufacturer standards
- Analyze claim trends to spot recurring issues and improvement opportunities
Who We're Looking For
- Minimum NITEC in Automotive or equivalent
- At least 3 years of automotive or warranty experience
- Proficient in Microsoft Office
- Strong interpersonal and communication skills
- Attention to detail and adaptable to fast-paced environment
- All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to [Confidential Information]
We regret that only shortlisted candidates will be notified
People Profilers Pte LtdTel: 69.. .754
EA Registration Number: R24124723
EA License number: 02C4944
EA Personnel: Delwin Lim Junjie
