Warehouse Supervisor

The Talent

• Qualification in logistics / supply chain management or relevant certification in warehouse operations
• Supervisory experience in warehouse operations with proven ability to direct and coordinate operations
• Familiarity with IMS/WMS systems, barcode scanning, and basic reporting tools (Excel/Google Sheets)
• Ability to input, retrieve and analyze data
• Strong organizational and time management skills
• Strong communication skills and interpersonal skills with the ability to collaborate across teams
• A strong sense of responsibility
• Ability to work in a fast-paced and high-pressure environment
• Hands-on commitment to getting the job done
• Prior experience in supermarket, e-commerce and/or supply chain operations will be useful

Supervising and coordinating ground staffs for daily warehousing activities:

• Picking and packing customer orders with speed and care
• Managing warehouse openings and closures
• Inbounding of deliveries from grocery suppliers
• Organizing goods in designated racks, chillers or freezers
• Coordinate and schedule deliveries with driver partners
• Monitoring stock aging, expiries, and temperature log
• Maintaining a clean and safe warehouse environment
• Working with cross-functional teams to ensure seamless order fulfillment

Other responsibilities as below:

• Plan, schedule and assign warehousing activities to ground staffs
• Implement and enforce adherence to SOP
• Train new team members periodically
• Achieve productivity, quality, and customer service KPIs
• Measure and report performance of KPIs and employee performance
• Maintain records, analyze reports, and project warehouse status
• Identify improvement areas and optimize work procedures and practices.