Warehouse Operations Executive

1. Warehouse Operations & Inventory Control

• Oversee day-to-day warehouse operations including receiving, storage, picking, packing, and dispatch.

• Maintain accurate inventory records and conduct regular stock counts and reconciliations.

• Monitor stock levels and coordinate replenishment to prevent shortages or overstocking.

• Ensure proper labelling, storage, and handling of goods in accordance with company procedures.

2. Logistics & Order Fulfilment

• Coordinate inbound and outbound shipments with suppliers, transporters, and internal teams.

• Ensure timely and accurate order processing and delivery to customers or outlets.

• Prepare delivery orders, invoices, and shipment documentation.

• Resolve delivery issues, discrepancies, or damaged goods promptly.

3. Warehouse Staff Supervision

• Supervise and guide warehouse assistants, packers, and drivers.

• Assign daily tasks and ensure work is completed efficiently and safely.

• Monitor staff attendance, productivity, and compliance with company policies.

• Provide on-the-job training to improve operational efficiency.

4. Safety, Compliance & Housekeeping

• Ensure compliance with workplace safety regulations and company SOPs.

• Maintain a clean, organised, and safe warehouse environment.

• Report and investigate any accidents, damages, or safety incidents.

• Ensure proper use and maintenance of warehouse equipment and tools.

5. Systems & Reporting

• Use warehouse management systems (WMS) or inventory software to update stock movements.

• Prepare daily, weekly, and monthly operational reports.

• Analyse warehouse performance indicators and suggest improvements.

• Maintain accurate documentation for audits and inspections.

6. Cost Control & Process Improvement

• Assist in controlling warehouse operational costs.

• Identify process gaps and recommend efficiency improvements.

• Reduce losses due to damages, expiry, or misplacement of stock.

• Support management in implementing operational improvements.

7. Coordination & Communication

• Liaise with procurement, sales, finance, and operations teams.

• Communicate effectively with vendors and logistics partners.

• Handle customer or internal queries related to warehouse operations.