Fei Fah Medical Manufacturing Pte Ltd is a Singapore-based manufacturer specialising in wellness, healthcare, and personal care products. Building on a heritage of traditional medicated formulations, the company develops and manufactures topical health products, skincare, and wellness solutions under structured quality and regulatory standards. With growing capabilities in formulation development, quality systems, and production, Fei Fah supports the development and manufacture of innovative health and beauty products for regional markets.
Location: Singapore
Reports to: CEO
Role Summary
The Warehouse & Logistics Manager is responsible for end-to-end warehouse, logistics and inventory management, with a strong emphasis on inventory planning, stock optimisation and cost control.
This role requires a hands-on leader who is comfortable balancing strategic planning with day-to-day execution. During manpower constraints or peak periods, the Manager is expected to roll up sleeves and support warehouse operations directly, while continuing to lead, prioritise and make sound operational decisions.
Key Responsibilities:
Inventory Planning & Control
- Own overall inventory health across raw materials, packaging and finished goods.
- Analyse historical data, sales trends and production plans to forecast inventory needs, particularly ahead of peak sales periods.
- Set and manage reorder points, safety stock levels and inventory ageing controls.
- Proactively identify overstock, slow-moving and obsolete items and implement corrective actions.
- Drive inventory-related cost savings through improved turnover, space utilisation and reduction of write-offs.
- Oversee cycle counts and stock takes to ensure high inventory accuracy.
Warehouse Operations
- Oversee daily warehouse activities including receiving, put-away, storage, picking, packing and dispatch.
- Be operationally present on the warehouse floor, especially during peak demand and / or manpower shortages.
- Step in to support execution when required, while maintaining oversight of priorities and standards.
- Ensure efficient warehouse layout, storage methods and material flow.
- Enforce SOPs for handling, labelling and traceability.
Logistics & Distribution
- Plan and manage inbound and outbound logistics in line with production schedules and customer delivery requirements.
- Coordinate with logistics and transport partners to ensure timely and cost-effective deliveries.
- Resolve delivery issues quickly and pragmatically to minimise operational disruption.
Manpower & Team Management
- Lead, manage and develop the warehouse and logistics team.
- Optimise manpower deployment, shift planning and task allocation based on workload and demand fluctuations.
- Balance productivity and cost, minimising unnecessary overtime while meeting service levels.
- Coach team members through example, particularly during high-pressure periods.
Process Improvement & Systems
- Use inventory systems / WMS to track stock movement, productivity and performance.
- Analyse operational data and KPIs to identify gaps and improvement opportunities.
- Implement practical process improvements that enhance efficiency, accuracy and cost control.
Safety, Quality & Compliance
- Ensure compliance with workplace safety regulations and company policies.
- Maintain appropriate storage and handling standards in line with manufacturing and quality requirements.
- Promote a disciplined, safety-first culture within the warehouse.
Requirements:
- Minimum Diploma or Degree in Supply Chain, Logistics, Operations Management or related discipline.
- With at least 5-8 years of warehouse and logistics experience in manufacturing, FMCG, pharmaceutical or similar environments.
- Strong hands-on experience in inventory planning, forecasting and stock optimisation.
- Proven experience managing warehouse teams while remaining actively involved in operations when required.
- Possess strong business acumen with a clear understanding of inventory cost impact.
- Hands-on, adaptable and comfortable working on the warehouse floor when needed.
- Strong leadership presence with experience in managing warehouse operations.
- Structured, calm and decisive under pressure.
- Possess strong critical thinking and problem-solving skills.
