Job Purpose
The Inbound & Outbound Supervisor supports daily warehouse receiving and dispatch activities and assists with export documentation and shipment coordination. The role focuses on accuracy, compliance, and timely execution.
Key Responsibilities
1. Inbound Operations
- Assist in supervising receiving, unloading, and put-away of goods.
- Check incoming goods against delivery documents and system records.
- Report damages, shortages, or discrepancies to the superior.
- Ensure proper labelling and storage of goods.
2. Outbound Operations
- Support picking, packing, and dispatch of outbound orders.
- Ensure shipments are prepared accurately and on time.
- Assist with urgent and priority shipments when required.
- Check outbound documents such as Delivery Orders and packing lists.
3. Export Documentation Support
- Assist in preparing export documents such as:
Commercial Invoice
Packing List
Export Permit
Air Waybill / Bill of Lading
- Ensure document details match the physical cargo.
- Coordinate with internal teams and freight forwarders for export shipments.
- File and maintain export documentation properly.
4. Inventory & Housekeeping
- Support cycle counts and stock checks when required.
- Help investigate stock discrepancies under supervision.
- Maintain cleanliness, safety, and organisation in the work area.
5. Teamwork & Reporting
- Follow SOPs and work instructions.
- Update superior on daily inbound, outbound, and export activities.
- Escalate issues or delays promptly.
6. Other Duties
- Perform any other tasks or duties as assigned by the superior or management.
Job Requirements
- 1-3 years of warehouse or logistics experience preferred
- Basic understanding of warehouse operations
- Willingness to learn export documentation processes
- Basic computer skills
- Responsible, detail-oriented, and able to follow instructions
