Warehouse Assistant Manager

Role Overview

The Warehouse Assistant Manager supports the overall warehouse operations, ensuring efficient inbound, storage, picking, packing, and outbound processes.

This role is responsible for daily operational control, manpower planning, safety compliance, and productivity management, especially in a high-volume logistics environment handling containerized cargo (20-ft / 40-ft).

The ideal candidate is operationally strong, data-driven, and able to manage ground teams effectively.

Key Responsibilities

Operations Management

• Supervise daily warehouse activities (receiving, put-away, picking, packing, dispatch).

• Monitor inventory accuracy and ensure proper stock rotation (FIFO).

• Coordinate dock scheduling and container loading/unloading.

• Ensure smooth operations across high-rack storage (up to 10m).

• Manage forklift and material handling equipment usage.

Team & Manpower Management

• Lead warehouse supervisors and operators.

• Plan manpower allocation based on workload and shipment volume.

• Conduct daily briefings and performance monitoring.

• Support recruitment, onboarding, and training of warehouse staff.

• Handle disciplinary matters and attendance management.

KPI & Performance Control

• Monitor daily productivity (picks per hour, on-time dispatch, loading turnaround time).

• Ensure inventory accuracy above target threshold (e.g., 99%).

• Prepare weekly/monthly operational reports.

• Identify bottlenecks and implement improvement plans.

Compliance & Safety

• Ensure compliance with workplace safety regulations.

• Enforce proper PPE usage and safe forklift operation.

• Conduct regular safety audits and housekeeping inspections.

• Ensure proper documentation for inbound/outbound goods.

  Requirements

  • 3-5 years warehouse experience, with at least 1-2 years in supervisory role.

  • Experience handling containerized shipments (20-ft & 40-ft).

  • Familiar with WMS systems and basic Excel reporting.

  • Forklift license preferred.

  • Strong leadership and problem-solving skills.

  • Able to work in fast-paced logistics environment.